In an insurance claim after an accident, if the insurance company is using a computer program to come up with settlement offer, there are some things you can do to help get a better offer.
1. Ask the adjuster how they are coming up with their numbers- specifically if they are using a computer program. (Many companies use “Colossus”).
2. Make sure your doctors document your symptoms. This can be tough because you don’t control what the doctor writes. However, consider bringing a list of symptoms or problems with you to your doctor appointment. The insurance adjuster inputs this information into the computer program.

